Team Lead

Are you driven by Problem Solving and achieving High Results?

Do you have a successful career background and are you looking for your next big career move to help a Changing industry?

Buckeye Express Car Wash is your place! Buckeye Express Car Wash is now hiring Team Members for our Ashland, Ohio location.

Our industry is experiencing unprecedented Growth. We need a highly energetic, enthusiastic, dynamic, big-picture person that wants to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match. Think you have what it takes? Apply today!

Job Types: Part-time 

Schedule- Monday-Sunday 

Benefits

Health, Dental, Life, and Vision Insurance plan after 90-day probation period

Commission Opportunity

Tuition Reimbursement up to $2500 annually!!

Company Overview

Buckeye Express is focused on providing the best car wash with exceptional customer service in the communities we serve, but that's not all. At Buckeye Express, we support the communities by sponsoring local events and donating proceeds to areas of need. We build relationships with our customers and make a positive mark on their day when they come to visit. We enrich the lives of our employees by offering training, specialized skills, and motivation to make Buckeye Express a career they love and excel at. We have multiple locations that serve our customers. 

Position Overview

 The Team Leader is tasked with assisting the Site Manager to oversee site operations, safety, cash management, and customer service standards. Always model the right behaviors and performance expectations including but not limited to operational practices of running the car wash facility and providing excellent customer service. 

Position Duties

Directing and supervise employees in the absence of the Site Manager and/or Assistant Manager

Proficiently open & close the wash and follow designated procedures

Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures

Resolve customer complaints in the absence of the Site Manager and/or Assistant Manager

Always be ready to assist customers with menu options and payment

Provide customers with information and benefits of the fast pass program

Guide cars onto the track with a focused, pleasant demeanor

Perform visual inspections of the condition of each vehicle prior to entering the tunnel

Be proficient with all policies and procedures and able to perform them on a daily basis as needed

Keep the entire property spotlessly clean and ensure everything is kept in the proper place and organized

Keep vacuums unclogged, hoses hung properly, and trash cans emptied

Be polite and available to address all customer concerns and handle them in a professional manner

Work safely and report safety or maintenance issues to management

Qualifications, Skills & Experience

Ability to exercise sound judgment

Effective communication skills

A friendly and energetic personality

Customer service orientated

Must be able to stand/walk for duration of shift

Team focused

Able to work in ALL weather conditions

Able to work a flexible schedule

Physical, Mental Demands, Safety and Working Conditions:

Position is predominately outside and weather conditions can change sporadically

Position is constantly standing up and moving around to actively assist our customers

Employee safety and self-awareness should be utilized at all times around our equipment and customer automobiles

You may be asked to lift/move/handle up to, but not limited to 50 pounds of material

Car wash locations can create wet hazardous conditions and safety precautions should be met for compliance

*Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity*

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